Employee Health & Benefits Production Associate
- US012 Marsh & McLennan Agency LLC
- Westerville, Ohio
- Full Time
Company: Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Production Consultant at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As an Production Consultant you will: Obtain new clients, retain existing clients, and build long term relationships with all clients, both produced and assigned Develop and achieve maximum sales volume consistent with sales projections Actively generate new leads through community activities, attending association meetings, cold calling, obtaining expiration dates, and other means to turn leads into prospects and clients Know available markets for various industries and coverages, effectively negotiate placement with carriers, develop relationships with carriers, evaluate coverages/cost Present proposals to prospects and clients, ensure all needed coverages are included to protect the client, close the sale, deliver policies Handle complex processing and claim situations with client and/or company personnel Assist clients with policy, coverage, and service issues as needed Collect all premiums, including audits made subsequent to policy issuance, on all new accounts produced Actively promote referral and cross-selling opportunities Maintain production reports and attend sales meetings Promote agency and insurance industry in the community Maintain professional, technical and industry knowledge by pursuing designations, attending educational classes, reviewing professional publications, establishing personal networks, participating in professional societies and company training meetings on new products Our future colleague. We'd love to meet you if your professional track record includes these skills: Effective negotiation, persuasion, and sales skills, including closing the sale Ability to effectively prospect, including cold calls Good communication, presentation, and interpersonal skills Ability to develop lasting client relationships Determined, motivated by sales, achieving goals, and success Ability to work well on your own and also as part of a team Resilience to deal with customer rejection Ability to develop in-depth knowledge of products and markets Self-confident with good business sense and professional manner Must be able to travel as necessary for client meetings, agent conventions, and other industry meetings as needed College degree preferred Must learn the Agency Management System and Document Imaging System Must have Resident State Agents License or obtain within 90 days of employment A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability A day in the life. As an Production Associate you will: Basic working knowledge and understanding of health insurance coverages and services Process and handle daily service tasks and activities Provide assistance in the new business and renewal process (including marketing) as requested Know available markets for various industries and coverages, effectively negotiate placement with carriers, develop relationships with carriers, evaluate coverages/cost Present proposals to prospects and clients, ensure all needed coverages are included to protect the client, close the sale, deliver policies Handle complex processing and claim situations with client and/or company personnel Assist clients with policy, coverage, and service issues as needed Proven ability to organize and manage day to day and special activities in order to meet deadlines Demonstrated ability to understand and execute oral and written instruction Demonstrated understanding of when to proceed alone and when to involve the Client Executive, Client Manager, Producer, or others Attends unit meetings, education workshops, carrier functions, staff meetings, and social events, as needed Protects the confidentiality of all client information Follows Standard Operating Procedures Promote agency and insurance industry in the community Maintain professional, technical and industry knowledge by pursuing designations, attending educational classes, reviewing professional publications, establishing personal networks, participating in professional societies and company training meetings on new products Network, create relationships with potential future clients and carrier partners. Foster existing relationships with consistent and effective touch points. Shadow existing Producers on client and prospect calls and meetings Our future colleague. We'd love to meet you if your professional track record includes these skills: Bachelor's degree in business-related program preferred or equivalent education and/or experience Good communication, presentation, and interpersonal skills Ability to develop lasting client relationships Ability to work well on your own and also as part of a team Ability to develop in-depth knowledge of products and markets Self-confident with good business sense and professional manner Must be able to travel as necessary for client meetings, agent conventions, and other industry meetings as needed Must learn the Agency Management System and Document Imaging System General understanding of health insurance coverages Aptitude for accuracy in mathematical calculations Advanced working knowledge of Microsoft products (Word, Excel, PowerPoint, Outlook) or similar software applications Ability to manage ongoing working relationships with clients and associates Firm, fluent grasp of English language with above average verbal, written and interpersonal skills to interact with associates at all levels of responsibility A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability Must have Life & Health license or obtain within 90 days of employment We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Medical, dental and vision insurance 401K and company match program Company-paid life and disability Generous paid time off programs Employee assistance program (EAP) Volunteer paid time off (VTO) Career mobility Employee networking groups Tuition reimbursement and professional development opportunities Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: or flip through our recruiting brochure: Follow us on social media to meet our colleagues and see what makes us tick: Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMASE Click here to return to the MMC Careers Site Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.
Job ID: 481274161
Originally Posted on: 6/14/2025
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